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Your data stays yours, in your office

Auten is built so that we don't need to see your data, and can't.

Where your data is kept

In your office

On the computer on your desk

  • Files and backups
  • Chats and tasks
  • Passwords
  • Processes and tools
  • Activity log

Licence, network routing and AI requests only

On Auten servers

Only what the service needs to run

  • Licence and billing
  • Network routing
  • AI requests, not used for training
  • Updates

How it's protected

  • Not on the public internet

    The Box has no open ports. It is reachable only through your private network.

  • Access per person

    Roles, two-step sign-in, and vault permissions for every person and for the assistant.

  • Activity log

    Sign-ins, users, passwords used and the assistant's work. Secret values are never recorded.

  • Encrypted backups

    Every night, checked after each copy, with a recovery key only you hold.

  • No remote access

    We maintain the software, not your data. There is no door into your Box for us or partners.

  • Export any time

    We can pause the service. We can never lock your data. Export works even when paused.

You stay in charge

  • The assistant works with your instructions and your permissions, like an employee.
  • You decide which actions need your approval, for example payments or emails to customers.
  • A data processing agreement is part of the contract: MB icecode is the processor, our AI provider (Anthropic, US) is a sub-processor.

Questions from your security person?

Send them to [email protected]. We answer in writing.