Questions and contact
The product
What exactly is Auten?
Your company's infrastructure in one Box, run by AI: files, private network, company vault, your own tools and processes, and an assistant that does the work in your programs.
Do we need an IT person?
No. We install the Box with you and train your team. After that you run it by talking to it, and we keep the software updated.
What if the AI makes a mistake?
The assistant works with your instructions and your permissions, like an employee, and like an employee it can get something wrong. You decide which actions need your approval, for example payments or emails to customers. Responsibility for how it is used is set out in the contract.
Which programs can it work in?
The ones you already use: accounting, ERP, online banking, email and web apps. It works on screen like a person, so a program does not need an API or an integration.
Contract
Is it really free for 7 days?
Yes. After the demo we sign the contract up front. If you don’t cancel within 7 days, it becomes paid. Cancelling takes one email, and your data export is yours either way.
Who owns the Box?
MB icecode. The Box is rented as part of the service, so repairs and replacement are on us. When you leave, we take it back and wipe it after you have your data export.
Data
Who can see our data?
Only you. Your files, chats, passwords and processes live on the Box in your office. There is no remote access to it, not for us and not for partners.
Can we take our data with us?
Always. Export everything as one archive at any time, even if the service is paused.
Where does the AI run?
Auten AI runs on our servers, not on your laptop, and is never trained on your data. Only what the assistant needs for a task is sent; your files, passwords and history stay on the Box in your office.
About us
Auten is made by MB icecode, a small software company in Panevėžys, Lithuania. We build it with our first customers, one company at a time.
- [email protected]
- Company
- MB icecode
- Company code
- 306190890
- Location
- Panevėžys, Lithuania